Shipping & Delivery

TRACK YOUR ORDER & AVERAGE DELIVERY TIMES

Track Your Order

Since every product is made when you order it, we’ll make and ship your order within 3-4 business days after you’ve placed it.

Once your order has shipped, you can track your order through:

1. The shipping confirmation email we send you with tracking info

*Many of our orders are shipped using DHL eCommerce. For more detailed tracking information for order, please look up your tracking number here.*

Average Delivery Times

After your order has shipped, our customers generally see their orders delivered in the below timeframes.

LocationAverage Delivery TimeCourier
UK5-10 daysUSPS or UPS
Australia5-10 daysAustralian Post, Toll, or StarTrack*
International1-3 weeksLocal Postal Service

Shipment Tracking Link Glossary:

Below, we have listed shipping links to all our associated vendors. We use multiple shipping methods to ensure that you receive your orders in a timely fashion.

Standard shipping:

DHL eCommerce/USPS: Tracking

UPS: Tracking

Expedited shipping:

Fed Ex: Tracking

Shipments within Australia:

Australia Post: Tracking

International shipments*:

DHL GlobalMail: Tracking

PostNL: Tracking

 (*International shipments are processed through our shipper and then forwarded to your local mail carrier for final delivery. If tracking has stalled for your shipment, please use your tracking number with your local mail carrier for more tracking information)

CARRIER DELAYS: Due to overwhelming volume and the effects of COVID-19, some Standard shipping carriers are currently experiencing delays that impact package tracking information and extend delivery times. We apologize for any inconvenience these delays may cause and ask that you remain patient and allow 7-10 business days for your tracking information to update once you are notified of shipment. For additional information regarding the impacts of COVID-19 at OVS U.K.