TRACK YOUR ORDER & AVERAGE DELIVERY TIMES
Track Your Order
Since every product is made when you order it, we’ll make and ship your order within 3-4 business days after you’ve placed it.
Once your order has shipped, you can track your order through:
1. The shipping confirmation email we send you with tracking info
*Many of our orders are shipped using DHL eCommerce. For more detailed tracking information for order, please look up your tracking number here.*
Average Delivery Times
After your order has shipped, our customers generally see their orders delivered in the below timeframes.
|Location||Average Delivery Time||Courier|
|UK||5-10 days||USPS or UPS|
|Australia||5-10 days||Australian Post, Toll, or StarTrack*|
|International||1-3 weeks||Local Postal Service|
Shipment Tracking Link Glossary:
Below, we have listed shipping links to all our associated vendors. We use multiple shipping methods to ensure that you receive your orders in a timely fashion.
DHL eCommerce/USPS: Tracking
Fed Ex: Tracking
Shipments within Australia:
Australia Post: Tracking
DHL GlobalMail: Tracking
(*International shipments are processed through our shipper and then forwarded to your local mail carrier for final delivery. If tracking has stalled for your shipment, please use your tracking number with your local mail carrier for more tracking information)
CARRIER DELAYS: Due to overwhelming volume and the effects of COVID-19, some Standard shipping carriers are currently experiencing delays that impact package tracking information and extend delivery times. We apologize for any inconvenience these delays may cause and ask that you remain patient and allow 7-10 business days for your tracking information to update once you are notified of shipment. For additional information regarding the impacts of COVID-19 at OVS U.K.